Patrol, monitoring, and emergency response for Houston’s apartment communities, condominiums, and townhomes — and only those. No retail. No offices. No events. We do one thing.
Houston multifamily isn’t one market — it’s a dozen. The Galleria corridor and Uptown high-rises run on a different operational tempo than the Texas Medical Center towers, which run different again from the EaDo lofts, the Heights mid-rises, the Spring Branch garden communities, and the Westchase Class-A stock. We currently maintain active patrol or monitoring contracts at 142 properties across these corridors — townhomes off Memorial, condos along Allen Parkway, mixed-use stacks in Midtown, and garden-style communities deep in West Houston.
The threat profile shifts block by block. A Galleria condo deals with package theft, garage-prowl, and unauthorized short-term rentals. A southwest Houston garden community deals with overnight trespass, dumpster diving, and after-hours pool access. An East End loft conversion deals with tagging, copper theft from HVAC pads, and squatters in unleased units during slow seasons. We staff for each pattern instead of running a one-size-fits-all patrol script — because we only protect multifamily, we’ve seen every variation of it.
Dispatch is anchored from our 77045 hub off Loop 610 South, which puts the average Houston-proper property under a 55-second drive-up window during peak hours and faster overnight when traffic settles. We coordinate with HPD Major Offenders, HPD Patrol Bureau, the Harris County Constable Precinct that has jurisdiction over each specific property, and HCSO for unincorporated pockets. We do not work retail, we do not work events, we do not work offices — if it isn’t multifamily, we don’t take the contract.
Marked-vehicle patrols 6 p.m. to 6 a.m. across Galleria, Med Center, Heights, EaDo, and the Westchase corridor. Property walks, parking sweeps, pool-area enforcement, breezeway checks.
Live-watched feeds from our Houston ops center. Real-time intervention — we don’t just record, we dispatch. Integrates with most onsite NVR/VMS stacks already deployed at Class-A Houston properties.
Active-incident dispatch for properties under standing contract. Under-55s average drive-up in Houston proper. Coordination with HPD and the right Constable Precinct depending on jurisdiction.
“We’d cycled through three security vendors trying to find one that understood a 312-unit Galleria property is not the same as a strip mall. Multifamily Top Security got it on day one — their officers know what a courtesy patrol log should actually capture, not just a clock-in time.”
Dispatch anchored from 5328 Prudence Dr, Houston TX 77045. The shaded ring covers Galleria, Med Center, EaDo, the Heights, Spring Branch, Memorial, Bellaire-adjacent, Midtown, Upper Kirby, and the western Westchase corridor.
Yes. Standard contract starts at 6 p.m. and runs through 6 a.m. with marked-vehicle patrols, walking sweeps, and dedicated post coverage where the property profile justifies it. We’ll quote 24/7 too, but most Houston multifamily properties only need night-coverage plus on-call response during day hours.
Average drive-up from active call to property arrival is under 55 seconds for Houston-proper contracted properties during peak hours, and faster overnight when traffic is light. Properties in west Houston (Westchase) and northwest (Spring Branch) push the high end; central corridors (Med Center, EaDo, Midtown) hit fastest.
Yes. We coordinate routinely with HPD Patrol Bureau, HPD Major Offenders for repeat-offender pattern cases, the Harris County Constable Precinct with jurisdiction over the specific property, and HCSO for properties in unincorporated pockets. Our officers carry the property’s authorization-to-trespass paperwork on every shift, which speeds HPD’s response when we need a removal.
Only multifamily — apartment communities, condominiums, townhome HOAs, and mixed-use developments with a substantial residential component. That includes Class-A high-rises in the Galleria/Uptown, garden-style communities in Spring Branch and Westchase, loft conversions in EaDo/Heights, and townhome rows off Memorial. We do not protect retail centers, offices, event venues, or industrial sites in Houston or anywhere else.
We arrive in plain clothes during business hours, walk the perimeter, the breezeways, the pool/amenity area, the parking decks, and the leasing office — then deliver a written proposal within 4 business hours.